PUBLICACIONES

Determinants of knowledge of personal loans' total costs: How price consciousness, financial literacy, purchase recency and frequency work together

ISI: Determinants of knowledge of personal loans' total costs: How price consciousness, financial literacy, purchase recency and frequency work together

PABLO FARÍAS N.

2019 - Journal of Business Research - Volume 102, September 2019, Pages 212-219

Abstract

Politicians and analysts frequently call for stricter regulation of personal loans. Two variables that are easy to measure, and therefore easy to include in regulations and public policy, are purchase recency and purchase frequency. Politicians and analysts also regularly demand an increase in price consciousness and financial literacy among customers. This paper aims to analyze how these four factors work together to generate perceived and actual knowledge of the personal loans' total costs. An empirical study employing a survey administered through personal in-home interviews was carried out. This paper shows how perceived and actual knowledge of personal loans' total costs are affected differently by these four factors. The results are discussed, and implications for regulators, managers, and researchers are presented.

Keywords

Price knowledge;  Financial services;  Personal loans;  Personal loans' total cost.

¿Quieres seguir leyendo? [Accede a la publicación completa]

Corrupción en Startups. Lecciones para el Ecosistema de Innovación Chileno

Cuando hablamos de empresas startups la mayoría de los casos pensamos en jóvenes idealistas, expertos en alguna tecnología, impulsados por desarrollar nuevos productos y servic...

La importancia de la aplicación de innovación en las empresas para detectar oportunidades

La investigación plantea que la selección de mejores proyectos; la integración de grupos de interés externos y el desarrollo de políticas de incentivo al riesgo, ...

Todos los Derechos © 2014 | Departamento de Administración - Facultad de Economía y Negocios - Universidad de Chile - Diagonal Paraguay 257, torre 26, oficina 1101, piso 11, Santiago, Chile.