PUBLICACIONES

A systemic and strategic approach for training needs analysis for the International Bank

ISI: A systemic and strategic approach for training needs analysis for the International Bank

SEBASTIAN UGARTE G., JORGE COTES.

2019 - Forthcoming - Journal of Business Research

Abstract

The Training Needs Analysis (TNA) process is essential for identifying issues with organizational and individual performance and their possible causes. Previous TNA theoretical models tend to be limited when it comes to considering factors that affect performance, but cannot be addressed through training and are not clear on how to combine the “big data” of HRM. They also propose data collection methods that are limited in coverage and time-demanding. This research takes a case study approach that seeks to explain how this procedure is carried out at the International Bank. It challenges the extent to which the TNA is aligned with the organization's objectives and people's performance. As a result, this research proposes an improved and comprehensive TNA model, which places strategic goals instead of competence analysis at the core of the TNA to close performance gaps. The new TNA process takes a data analytics approach from several Human Resource Management (HRM) processes to improve the connection between training needs and business priorities with optimal organizational performance. Additionally, the in-depth performance and competence data analytics review proposes a flowchart of other personnel development processes that are oftentimes wrongly achieved through training.

Keywords

Training needs analysisPerformance improvementStrategic human resource managementBusiness strategyBanking industry

¿Quieres seguir leyendo? [Accede a la publicación completa]

Corrupción en Startups. Lecciones para el Ecosistema de Innovación Chileno

Cuando hablamos de empresas startups la mayoría de los casos pensamos en jóvenes idealistas, expertos en alguna tecnología, impulsados por desarrollar nuevos productos y servic...

La importancia de la aplicación de innovación en las empresas para detectar oportunidades

La investigación plantea que la selección de mejores proyectos; la integración de grupos de interés externos y el desarrollo de políticas de incentivo al riesgo, ...

Todos los Derechos © 2014 | Departamento de Administración - Facultad de Economía y Negocios - Universidad de Chile - Diagonal Paraguay 257, torre 26, oficina 1101, piso 11, Santiago, Chile.