David Díaz Solis

Biografía:

Ph.D. in Business Intelligence, University of Manchester Business School, Manchester, Inglaterra.
Magíster en Finanzas, Universidad de Chile, Santiago, Chile.
Ingeniero Comercial, Universidad de Chile, Santiago, Chile.
Visiting Researcher, Cambridge Service Alliance, University of Cambridge, UK.
Visiting Researcher, Aristotle University of Thessaloniki, Department of Informatics, Data Engineering Lab, Greece.
Honorary Research Fellow, The University of Manchester, Manchester Business School, UK.

Profesor Asociado, Departamento de Administración, Facultad de Economía y Negocios de la Universidad de Chile. Sus áreas de Especialización son Business Intelligence, AI, y Data Analytics.

Actualmente el profesor Díaz realiza labores en:

● Director Académico del “Programa Internacional en Gobernanza y Cumplimiento en la era de la IA Generativa” de Alta Dirección FEN UCHILE y UPF.
● Académico del Diplomado en “Gestión de la Innovación”, Unegocios UCHILE.
● Director del Observatorio de IA e Innovación, FEN UCHILE.
● Sub Director Magíster en Analítica de Negocios, Joint Programme with FCFM Industrial Department, Universidad de Chile.
● Director Business Analytics Certificate. Joint Programme with MIT Sloan School of Management and FCFM Industrial Department, Universidad de Chile.
● Director MBA Evening, Escuela de Postgrado, Facultad de Economía y Negocios, Universidad de Chile.
● Director Observatorio de Inteligencia Artificial e Innovación, Departamento de Administración, Facultad de Economía y Negocios, Universidad de Chile.
● Miembro Consejo de Departamento de Administración, Facultad de Economía y Negocios, Universidad de Chile.

Profesor Asociado

Ph.D. in Business Intelligence, University of Manchester Business School, Manchester, Inglaterra.

ddiaz@fen.uchile.cl
+562 29783708

Publicaciones destacadas

2026 - AI agents in service experience: towards autonomous and conscious agency.

Shaikh, M., Joseph, A., Zhao, H., Al Assadi, A., Bluemel, J. H., Diaz, D., & Zaki . .M. Journal of Service Management, 1–24, 2026.

2026 - From retirement to entrepreneurship»: profiles and challenges of older entrepreneurs. Do gender and social orientation matter?.

Espinoza-Benavides, J., Yañez-Valdés, C., Díaz, D., & Ribeiro-Soriano . .D. International Entrepreneurship and Management Journal 22(2), 68

2024 - Exploring gender stereotypes in financial reporting: An aspect-level sentiment analysis using big data and deep learning.

Fabiola Jeldes-Delgado, Tiago Alves Ferreira, David Diaz, Rodrigo Ortiz . Heliyon .Volume 10, Issue 20, 30 October 2024, e38915

2024 - Ensemble Approach Using k-Partitioned Isolation Forests for the Detection of Stock Market Manipulation.

Hugo Núñez Delafuente, César A. Astudillo y David Díaz . Mathematics .https://doi.org/10.3390/math12091336

2024 - Does facial structure explain differences in student evaluations of teaching? The role of fWHR as a proxy for perceived dominance.

Valentina Paredes, Francisco J. Pino, David Díaz . Economics & Human Biology .Volume 54, 2024, 101381, ISSN 1570-677X,

ISI

2026 - AI agents in service experience: towards autonomous and conscious agency
Shaikh, M., Joseph, A., Zhao, H., Al Assadi, A., Bluemel, J. H., Diaz, D., & Zaki. .

2026 - From retirement to entrepreneurship»: profiles and challenges of older entrepreneurs. Do gender and social orientation matter?
Espinoza-Benavides, J., Yañez-Valdés, C., Díaz, D., & Ribeiro-Soriano. .

2026 - Leveraging digital platforms for revitalisation of labour confederations: Insights from the Chilean context
Bellido de Luna, D., Martinez-Troncoso, C., & Diaz, D. International Labour Review, Forthcoming . .

2024 - Exploring gender stereotypes in financial reporting: An aspect-level sentiment analysis using big data and deep learningd
Jeldes-Delgado, F., Ferreira, T. A., Diaz, D., & Ortiz, R. Heliyon 10(20). .

2024 - Ensemble Approach Using k-Partitioned Isolation Forests for the Detection of Stock Market Manipulation
Hugo Núñez Delafuente, César A. Astudillo y David Díaz. Mathematics.

2024 - Does facial structure explain differences in student evaluations of teaching? The role of fWHR as a proxy for perceived dominance
Valentina Paredes, Francisco J. Pino, David Díaz. Economics & Human Biology.

2021 - The Role of Pension Knowledge in Voluntary Pension and Banking Savings in Chile
David Díaz S, Pablo Tapia G, Jose Ruiz V. Academia Revista Latinoamericana de Administraci?n.

2021 - The strong need for extended research and replications in Latin American and emerging markets
David Díaz S, Sergio Olavarrieta S. Journal of Business Research.

2020 - Testing strategic pluralism: The roles of attractiveness and competitive abilities to understand conditionality in men’s short-term reproductive strategies
Oriana Figueroa V, Paula Pavez, Pablo Polo, Miguel Pita, C Rodriguez S, Oriana Ramirez H, N Valenzuela, David Díaz S. Plos One.

2020 - The Male Warrior Hypothesis: Testosterone-related Cooperation and Aggression in the Context of Intergroup Conflict
Oriana Figueroa V, Paula Pavez, Pablo Polo, Miguel Pita, C Rodriguez S, Oriana Ramirez H, N Valenzuela, David Díaz S, Jose Muñoz R. Scientific Reports.

2019 - The Entrepreneurial Profile after Failure
J. Espinoza V, David Díaz S. International Journal of Entrepreneurial Behavior & Research.

2018 - Does Facial Structure Predict Academic Performance?
Mauricio Vargas, Edgar Kausel E, Santiago Ventura, David Díaz S, Fabian Vicencio V. Personality and Individual Differences.

2017 - Exploring corporate social responsibility and financial performance through stakeholder theory in the tourism industries
Elisa Rancati, Federica Crotto, David Díaz S, Babis Theodoulidis . Tourism Management.

2017 - Customer Engagement in a Big Data World
Marianna Sigala, Sertan Kabadayi, Kristina Heinonen, Yakov Bart, Lerzan Aksoy, David Díaz S, Werner Kunz , Francisco Villaroel O, Babis Theodoulidis . Journal of Services Marketing.

2016 - Modelling and Forecasting Interest Rates during Stages of the Economic Cycle: A Knowledge-Discovery Approach
Carlos Dupoy, David Díaz S, Babis Theodoulidis . Expert Systems with Applications.

2011 - Analysis of stock market manipulations using knowledge discovery techniques applied to intraday trade prices.
Pedro Sampaio , David Díaz S, Babis Theodoulidis . Expert Systems with Applications.

J. Internacional

2024 - Exploring gender stereotypes in financial reporting: An aspect-level sentiment analysis using big data and deep learning
Fabiola Jeldes-Delgado, Tiago Alves Ferreira, David Diaz, Rodrigo Ortiz. Heliyon.

2021 - Dissecting the ecosystems? determinants of entrepreneurial re-entry after a business failure
J. Espinoza V, Maribel Guerrero, David Díaz S. European Business Review.

2018 - A bibliometric analysis of venture capital research
José Merigó L, Juan Pablo Torres C, David Díaz S, Chistian Cancino D. Journal of Economics Finance and Administrative Science.

2011 - Stock-touting through spam e-mails: a data mining case study
David Díaz S, Babis Theodoulidis . Journal of Manufacturing Technology Management.

2011 - The Utilization of Data Mining Appoch for the Analysis of Stock-Touting Spam Emails
David Díaz S, Babis Theodoulidis , Mohamed Zaki . Journal of Manufacturing Technology Management.

2009 - Analysis of Stock Market Manipulations Using Knowledge Discovery Techniques Applied to Intraday Trade Prices
Pedro Sampaio , David Díaz S, Babis Theodoulidis . Proceedings, IV European Conference on Intelligent Management Systems in Operation, Operational Research Society, Salford, UK.

2008 - Forecasting gold price changes: Rolling and recursive neural network models
Franco Parisi F, David Díaz S, Antonino Parisi F. Journal of Multinational Financial Management.

J. Nacional

2021 - Premio de Investigación SCHOT 2020: desarrollo y validación de un modelo multivariables de predicción de estadía hospitalaria en pacientes mayores de 65 años sometidos artroplastia total de cadera electiva en Chile utilizando aprendizaje de máquinas
Jonathan Torres C, Raúl Muñoz-Reyes, David Díaz S, Claudio Díaz-Ledezma. Chilean Journal of Orthopaedics and Traumatology.

2006 - Modelos de Algoritmos Genéticos y Redes Neuronales en la Predicción de Índices Bursátiles Asiáticos
Franco Parisi F, David Díaz S, Antonino Parisi F. Cuadernos de Economía.

Cap. Libro y Libros

2025 - How service experience can shape customer churn from a service-dominant logic perspective
Martínez, C., & Díaz, D.. .

2022 - Customer experience measurement: Implications for customer loyalty
Villarroel, F., Díaz, D., & Herhausen, D. . .

2022 - Handbook of Research on Customer Loyalty – Cap: Customer experience measurement: implications for customer loyalty
Dennis Herhausen, David Díaz S, Francisco Villaroel O. Research Handbooks in Business and Management series.

2019 - Ontology-Driven Framework for Stock Market Monitoring and Surveillance
Zaki, M., Theodoulidis, B., & Diaz, D. . .

2017 - Dinámicas de la Innovación
Maria Etchebarne L, Juan Pablo Torres C, David Díaz S. Facultad de Economía y Negocios.

2010 - Innovation Perspectives of a personal Financial Services Call Centre
Stefan Strickland , David Díaz S, Babis Theodoulidis . Centre for Service Reserch, Manchester Business School, Manchester, UK.

Revistas con Comité Editorial

2018 - Blockchain: ¿Dónde radica su valor?
Rodrigo Sainz P, Cristóbal Pereira G, David Díaz S. Revista ANDA Marcas y Marketing.

2014 - Innovación en Modelos de Negocios Basados en Datos. Los Big y los No Tanto
David Díaz S. Revista ANDA Marcas y Marketing.

2007 - ¿Sigue siendo Chile un país competitivo?
Enrique Manzur M, Pedro Hidalgo C, David Díaz S, Sergio Olavarrieta S. Revista Economía & Administración.

2006 - Medidas de Ganancias: EBITDA, EBIT, Utilidad Neta y Flujo de Efectivo
David Díaz S, Edinson Cornejo S. Revista Economía & Administración.

Seminario

20132 - Análisis de Patrones de Compra de Tiendas Retail utilizando Business Intelligence
E. Salomon. D, D. Adasme. A. .

20132 - Análisis de estrategias de sustentabilidad medioambiental para empresas relacionadas a las industrias de extracción y procesamiento de recursos naturales de países pertenecientes al BRICS
F. Benavides. C, A. Reyes. M. .

20132 - Mujeres en directorios, influencia de sus redes sociales e incidencia en el rendimiento de la compañía
F. Baltra. C, A. Salgado. C. .

20122 - Business Intelligence en las empresas chilenas.
S. Quintana. L. .

20062 - Base teórica de la estructura de tasa intertemporal a través del modelo multifactorial de cox-ingersoll-ross generado con filtro de kalman bajo contexto del mercado de renta fija en Chile
M. Solari. D, K. Garstman. G. .

David Díaz Solis

Biografía: