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  • Seminario académico When Cash Flows Turn Negative: Liquidity-Driven Selling by Pension Funds
    Expone: Kristy Jansen, USC Marshall, USA Abstract: Pension funds are long-horizon investors with predictable liability structures. As such, they are often perceived as investors who can provide liquidity and stabilize markets. However, pension funds increasingly face negative operating cash flows as benefit …
    Fecha: 28/09/2026 - Hora: 14:00 h
    Ubicación: Sala H-104, Facultad de Economía y Negocios de la Universidad de Chile.
  • Seminario académico Chatbot or Human? Rethinking Complaint Handling in Customer Service
    Expone: Carolina Martínez-Troncoso, PUC Abstract: This research examines when and how consumers accept chatbots in complaint-handling contexts and how specific design attributes influence that acceptance. Across four studies, the paper analyzes preferences for chatbot versus human agents and evaluates chatbot characteristics such …
    Fecha: 29/09/2026 - Hora: 14:00 h
    Ubicación: Sala H-103, Facultad de Economía y Negocios de la Universidad de Chile.
  • Seminario académico Robo-Advisors as Investment Nudges: A Randomized Experiment on Investment Int...
    Expone: Diana Bustamente, UNAB Abstract: Although robo-advisors are promoted as low-cost tools to expand retail participation in financial markets, existing evidence is largely observational and focuses on current users, leaving limited causal evidence on their effect during the initial investment decision. This …
    Fecha: 06/10/2026 - Hora: 14:00 h
    Ubicación: Sala H-103, Facultad de Economía y Negocios de la Universidad de Chile.
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Académicos Full Time

Pablo Farías

Profesor Asociado

Doctor en Gestión y Administración de Empresas, Universidad de Valladolid, Valladolid, España

Pedro Leiva

Profesor Asociado

Ph.D. in Industrial/Organizational Psychology, Texas A&M University, College Station, USA

Madelaine Bausch

Profesor Asistente

Ph.D. in Intercultural Management, University of Passau, Passau, Germany

Profesor Asistente

Ph.D. in Management, Universidad Adolfo Ibáñez

José Olivares

Profesor Asociado Docente

Ph.D. in Finance, The University of Texas, Austin, USA

Francisco Sanchez

Profesor Asociado Docente

Doctor en Contabilidad y Finanzas Corporativas, Universidad de Valencia, Valencia, España