Exploring self-regulation theory as a mechanism of the effects of psychological contract fulfillment: The role of emotional intelligence

2023. Frontiers in Psychology, section Organizational Psychology.

Laulié, L., Briceño-Jiménez, G., & Henríquez-Gómez, G.

Abstract:

As self-regulation theory has increasingly been used as a theoretical lens to explain the effects of psychological contract evaluations and employee outcomes, we test whether emotional intelligence (an ability for self-regulation) is a potential moderator of these relationships. More concretely, using a multiple-times survey design in an education-based organization with 247 participants, we examined whether emotional intelligence moderates the mediation effect of emotional exhaustion on the relationship between psychological contract fulfillment and turnover intentions. Using a structural equations model (SEM) framework, our results support our hypotheses that individuals with low emotional intelligence do not experience the benefits of having fulfilled psychological contracts. Psychological contract fulfillment significantly reduces the likelihood of emotional exhaustion but only for individuals with high emotional intelligence. Consequently, turnover intentions are lower for emotionally intelligent individuals who experience the fulfillment of psychological contracts. Theoretical and practical implications are discussed.

 

Esta investigación se encuentra apoyada por Agencia Nacional de Investigación y Desarrollo de Chile, ANID FONDECYT/INI 11190044.

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